Crystal

Returns Policy

If you're not completely satisfied with your purchase, you may return most new, unopened items within 30 days of delivery for a full refund. We'll also cover the return shipping costs if the return is a result of our error (e.g., you received an incorrect or defective item).

To initiate a return, please visit our return portal: https://maknzperfumes.com/apps/parcelpanel-returns.

You can expect to receive your refund within 5 days of giving your package to the return shipper. This time period includes the transit time for us to receive your return (5 to 10 business days) and the time it takes us to process your return once we receive it (3 to 5 business days).

Shipping Policy

MAKNZ Perfumes ships exclusively within the USA . We offer free shipping on all orders, with an estimated delivery time of 2-3 business days.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.